We are confident that FOCUS factor will work for you. We stand behind FOCUS factor with a money back guarantee. If you are unsatisfied with FOCUS factor for any reason you can return the product within 30 days of purchase and you will receive a FULL REFUND (less shipping and handling).

Please Note The Following Important Information:

• Please note the refund is for the product price less shipping and handling.
• Any products returned for credit or exchange must be returned prepaid. For your protection we request that returns require a signature.
• Our guarantee does not start until after you have received your product.

If you are unhappy with FOCUS factor within the first 30 days, contact our Customer Service Department, 1-800-825-1423, Monday-Friday, 9am-5:30pm EST. To ensure proper credit, you must obtain a Return Authorization Number and return the unused product. Upon receipt of your return, a refund of the product price (less shipping & handling) will be issued to you by the payment method in which you purchased the order.

Terms of FREE offer:

Each shipment of FOCUS factor comes with a money back guarantee (less shipping and handling).   Limit one free bottle per household

You will be charged only $4.95 to help cover the cost of shipping and handling today for your free bottle of FOCUS factor which you will receive in about 5 business days. If you call to cancel within the next 18 days the $4.95 shipping and handling fee is ALL that you will be charged. In about 18 days as a FOCUS factor preferred customer we will be sending you another bottle for $59.95 with FREE shipping and handling. Thats $15.00 off our regular price per bottle plus FREE shipping! Every month thereafter, you will receive a new shipment of one bottle for $59.95 with FREE shipping and handling.

You may call our customer service toll-free at 1-800-825-1423 to cancel or customize the timing of your preferred customer shipments. Customer service hours are Monday through Friday from 9am-5:30pm EST.

Consumer Notice: You will only be enrolled in the Preferred Customer Plan when you agree to the terms and conditions of the Free FOCUS Factor offer.  You will not be obligated to stay in the program for any amount of time, and you can cancel at anytime.