Privacy Policy

Effective May 05, 2015
You have accessed this Privacy Policy (“Privacy Policy”) through a link on one of the websites operated by FOCUSfactor (“FOCUSfactor”). This Privacy Policy is also in effect in regard to any offline communications with FOCUSfactor involving the purchase of its products and services. By using any of the websites subject to this Privacy Policy (“websites”), or by sharing any information with FOCUSfactor when making offline purchases of its products and services, you signify that you have read, understand and agree to be bound by this Privacy Policy. It is important for you to understand the information we collect about you during your visit to the websites and in your offline communications with FOCUSfactor.

Changes to the Policy
FOCUSfactor may change this Policy from time to time. If we make any changes to this Policy, we will notify you by changing the “Effective Date” date above and will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Your continued use of the websites after the changes are posted constitutes your agreement to the changes, both with regard to information we have previously collected from you and with regard to information we collect from you in the future. If you do not agree to the changes, please discontinue your use of the websites and purchase of products from FOCUSfactor.

Information Collection
We collect personally identifiable information about you when you provide information during purchases of goods and services from FOCUSfactor, when you make requests of us, and when you register to receive materials. The categories of personal information collected in these instances may include your name, address, email address, phone number, and credit or debit card account information.

In some instances, you can submit information about other people. For example, if you order a gift for shipment to someone else either on one of the websites or offline, you may need to provide the recipient's name, address, email address, and phone number information to deliver the gift.

When you submit your personally identifiable information, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy. We may also collect non-personally identifiable information about you concerning your use of the websites, such as information regarding which of our pages are most popular, your IP address, browser, city, time zone, referring URL, and operating system. We may use cookies, which is a file stored in the hard drive of your computer. This enables us to: personalize your experience on the website by speeding up your searches; help us select services or materials to include on the website which may be of interest to you; and monitor general traffic patterns and usage of our website to help us to improve our website design and layout. If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your computer by following your browser’s help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on our site, or that we may put on our site in the future.

This information may be used in aggregate form for internal business purposes, such as compiling statistics, customizing content, and designing our websites. We may share such non-personally identifiable information with our affiliates, licensees and partners.

No Information Collection from Minors
Our websites are intended for adults. If you are under 13 years of age, please do not submit any personal information through our websites without the express consent and participation of a parent or guardian. If the parent or guardian of a minor believes that the minor has provided us with personally identifiable information, the parent or guardian of that minor should contact us through the Contact Us link on the website if they want this information deleted from our files so that it is not in retrievable form. If we otherwise obtain information that we have personally identifiable information about a child under the age of 13 in retrievable form in our files, we will delete that information from our existing files so that it is not retrievable.

Use and Disclosure of Information
We may disclose personally identifiable information to respond to legal requirements, enforce our policies, or protect anyone’s rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations. In addition, FOCUSfactor may use the information you provide to fulfill your request for a product, information, or other service, or to respond to an email, telephone call or other request, as well as to deliver to you our newsletters or surveys, communications containing product information, usage tips or promotions or to improve the websites.
We may also share your personal information with the following:

  • Other websites owned by FOCUSfactor and other companies in the FOCUSfactor Corporate Family so that we can provide joint content and services (including but not limited to transactions and customer support), to help detect and prevent potentially illegal acts and violations of our policies, and to provide you with information about products and services available at these other websites.
  • Carefully selected vendors, business partners and other organizations whose products or services we think may interest you (our “Affiliates").
  • Service providers under contract who help with our business operations, including fulfilling orders, credit card processors, delivering packages, and providing promotional services and marketing.
  • Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).
  • Law enforcement agencies, governmental officials or other third parties, but only in response to a subpoena, court order or substantially similar legal procedure. We will not otherwise disclose your personal information to law enforcement, government officials, or other third parties, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity. In such events, we may disclose information relevant to the investigation, such as name, city, state, zip code, telephone number, email address, User ID history, IP address, and purchasing history.
  • Other business entities, should we plan to merge with or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place reasonable and appropriate physical, electronic and administrative procedures to safeguard and secure the information we collect online. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.

Your Choices
You may opt out of receiving marketing emails or newsletters from FOCUSfactor or its Affiliates by following the instructions in those emails. You may also opt out of receiving marketing emails or newsletters from FOCUSfactor by contacting us through the Contact Us link on the website. If you wish to no longer receive emails from one of our Affiliates, you should contact that Affiliate. If you opt out, we may still send you non-promotional emails, such as emails about your purchases, account or our ongoing business relations.

You can access all of your personally identifiable information that we collect online by logging into your account. We use this procedure to better safeguard your information.

You can correct factual errors in information we may have collected offline, such as by telephone, by sending us a request. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

Interest-Based Advertising
Our site may include third party advertising and links to other websites. These third party websites and advertisers, or Internet advertising companies working on their own behalf, sometimes use technology to send, directly to your browser, advertisements that appear on our website. To learn more about interest-based advertising, and opting out, please visit: Note that electing to opt-out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. In addition, note that if you use a different browser or erase cookies from your browser, you may need to renew your opt-out choice.

California Privacy Rights
California Civil Code Section 1798.83 permits customers of FOCUSfactor who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding twelve calendar months. If you are a California resident and would like to make such a request, please submit your request in writing to:

7850 Ruffner Ave
Van Nuys, CA 91406
Attn: California Privacy Rights

FOCUSfactor may make your personal information available to third parties for their marketing purposes as described in this Privacy Policy. If you do not wish to share your personal information in this way, send your request to:

7850 Ruffner Ave
Van Nuys, CA 91406

Contact Us
If you have any questions about this Privacy Policy, you can contact us using the Contact Us form or write to use at

7850 Ruffner Ave
Van Nuys, CA 91406

If we need, or are required, to contact you concerning any event that involves your information, we may do so by email, telephone, or mail.